smartanswer.comSmart Answer. Customer service software. Online help desk and Live Help in 15 minutes.

Customer service software | Live help software | Demo | Free trial A flexible, easy to use Customer Service Software for managing customer requests and tracking issues using help desk and live help . Completely web based . No downloads. No software to install. Instant activation. Your own customer service portal may be up and running in 15 minutes. Our all-in-one service management software combines ticketed support (web and email based), live chat, real time web site visitors monitoring, knowledge base and customer database. The Smart Answer offers very flexible licensing terms. An operator seat monthly fee is only $19.95. Add live person option to attend your web site in real time just for $9.95 a month. Add users as your business grows. Cancel unused operator seats or live help agent licenses during off peak months. No long term contracts, you simply pay month-to-month. Manage your help desk on the go using free app for iPhone ® and iPad ® . Answer customer inquiries or submit field reports right on location using your mobile device.Learn more about Smart Answer or try demo help desk . Ready to get started? Start free trial . No obligations. No credit card required. Questions? Leave a message through online help desk! Features at a glance Trouble tickets Track issues, service requests, projects, work assignments. Service management software Track ticket status and ownership, build instant performance reports. Use intelligent ticket routing and escalation. Live help software Chat with your customers and monitor your web site visitors in real time. Knowledge database Provide answers before they ask. Embedded customer database Get customer info when you need it fast. Multilingual Automated email language detection. Direct urls. more info... Reliable Two node distributed failover cluster to ensure non-stop operations.| Demo | Free trial | Q&A | Terms of service | Privacy police | Contacts © 2003-2017, Rush Project Inc. Developing customer service software since 1999. Providing web based tools for online issue tracking. Our help desk solutions serve thousands web sites worldwide. Coding by Alex Pavlov , Web and Mobile Software Architect, Team Lead and Engineer. Privacy policy. iPhone, iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Contact...